One size, fits all
Most mobile video solutions are designed for video meetings, not mission-critical use in the field. This means you won't find the features you need to get up and going quickly and reap consistent benefits.
Only face-to-face chat
Face-to-face video chat is usually enough for video meetings, but isn't the right solution when a task is involved. Attempting to help someone over face-to-face video or telephone wastes precious time in the field.
Unhelpful or no analytics
Since most video solutions are designed for meetings, they don't offer the analytics needed to track how metrics like first-time-fix rate and time to resolution change over time.
Optimized for service businesses
Our solution is the only mobile video platform designed from the bottom up for service oganizations. Our team works with you to develop a tailored Plan for Success that focuses on the metrics you want to improve.
Virtual interaction + LiveDraw
VIPAAR's platform allows interactive assistance for personnel or customers in the field. Our ImageCombine technology allows an expert to assist naturally by using his hands or tools, as well as to telestrate in real-time.
Detailed, service-focused analytics suite
When we designed our analytics platform, we had a singular focus in mind: helping service organizations see how mobile video benefits their business. We work with you to develop custom metrics that you care about, too.
Give us a call to talk with a member of our support team. They'll work closely with you to answer any questions you may have.
Our 15-minute demo will give you a glimpse into how service businesses across the country are improving service with VIPAAR.
Have one of our friendly representatives contact you to learn more about your specific needs in a mobile video platform.